Product Shipping Claim

Product Shipping Claim form for damaged or missing product.

Shipping Claim

Customers must review shipment at time of receipt and inspect for Damage/ missing products. Failure to inspect and document this on the proof of delivery, indicates that you have accepted your shipment as complete and Damage free. Flint and walling use blue shrink wrap on all freight shipments. If the product arrives in any other color of wrapping, inspect the shipment for damage or missing product prior to signing for delivery. In order to received credit for freight claims/damage all discrepancies need to be noted on proof of delivery and submitted to flint and walling within 5 days of receipt.

Shipping Claim
*PLEASE INCLUDE: SIGNED BOL (NOTED WRAP COLOR), PHOTOS OF PRODUCT, PACKING SLIP (MARKED SHORTAGE OR OVERAGE), PROOF OF DELIVERY- SIGNED.*
Claim(Required)
Please fill out all portions below:
Sales Order #
Customer PO
Claim Type
Date
 
Contact Name(Required)
Please fill out all lines that apply:(Required)
Model/Part #
Description
QTY Received
Short/Damaged
Overage
 
Drop files here or
Max. file size: 50 MB.
    PLEASE INCLUDE: SIGNED BOL (NOTED WRAP COLOR), PHOTOS OF PRODUCT, PACKING SLIP (MARKED SHORTAGE OR OVERAGE), PROOF OF DELIVERY- SIGNED.
    Shipping Claim:
    Customers must review shipment at time of receipt and inspect for Damage/ missing products. Failure to inspect and document this on the proof of delivery, indicates that you have accepted your shipment as complete and Damage free. Flint and walling use blue shrink wrap on all freight shipments. If the product arrives in any other color of wrapping, inspect the shipment for damage or missing product prior to signing for delivery. In order to received credit for freight claims/damage all discrepancies need to be noted on proof of delivery and submitted to flint and walling within 5 days of receipt.